If your SIM card is blocked or locked, you'll need a PUK (Personal Unblocking Key) to unlock it. Here's how to retrieve your PUK code: 1. Dial *111# 2. Select option 2: Manage My Account 3. Select option 4: PUK 4. Choose option 1: Retrieve PUK 5. Enter your phone number Remember to keep your PUK code safe and secure to prevent unauthorized access to your account. | Airtel Zambia