ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

NTT DOCOMO, StarHub, and ServiceNow keep travelers connected with autonomous roaming resolution using ServiceNow CRM

NTT DOCOMO, StarHub, and ServiceNow keep travelers connected with autonomous roaming resolution using ServiceNow CRM ...
Onrec

ServiceNow launches Autonomous Workforce that thinks and acts; adds Moveworks to the ServiceNow AI Platform

ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today launched Autonomous Workforce, AI specialists ...
diginomica

ServiceNow's Paul Fipps on enterprise AI - ‘The LLM reasons, but it’s the platform that executes’

ServiceNow president Paul Fipps makes the case that the company's deterministic execution layer, workflow heritage, and internal autonomous AI deployments position it as the natural governance and ...

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...
Opinion
Techzine EuropeOpinion

ServiceNow replaces people with AI specialists using Autonomous Workforce

Explore the future of work with the autonomous workforce, where AI agents enhance efficiency and productivity in organizations.

Transformation as a Living Discipline: Deloitte and ServiceNow Report Reveals Key Trends Connecting the AI-Fueled Enterprise

Deloitte and ServiceNow today reveal the five key trends defining the next era of automation in the 2026 Workflow Automation Outlook: From Insights to Impact - Connecting the AI-Fueled Enterprise in ...
The Fast Mode

DOCOMO, StarHub & ServiceNow Automate Global Roaming Resolution

NTT DOCOMO, StarHub, and ServiceNow introduced a joint initiative to keep travelers connected with autonomous roaming ...
Intelligent CIO

ServiceNow launches Autonomous Workforce and adds Moveworks to its AI Platform

ServiceNow has launched a new enterprise AI capability designed to execute work end-to-end and move organisations beyond ...