A fashion influencer’s struggles to unblock her Instagram account highlight a long-standing problem with Meta’s lackluster customer service. Users and regulators say the company must step up. Her ...

TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead them ...

Meta is expanding its paid verification service for businesses, adding three new tiers to the program that offers extra perks to companies willing to pay a monthly subscription. The company began ...

Getting your account hacked or stolen is one of the worst nightmares of any social media user. All social platforms have preset instructions in place for serving hacking victims. Meanwhile, Facebook ...

Meta is rolling out "Meta AI support assistant" on Facebook and Instagram globally, providing users with 24/7 help related to account settings, profile, and app features. Alongside a support assistant ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...