Emergency workers answering the city's 911 calls hear it all: people screaming, fighting, crying, dying and even giving birth. But when it comes to Houston's challenges — such as when a panicked ...

During the past five years, requests for interpretation by phone that were answered by the city’s Language Line or with an on-site interpreter increased more than five-fold in the Department of ...

At first we thought this Language Line Phone was able to electronically interpret languages in real time. No, there’s no practical real-time electronic interpreter yet, but until that day comes, the ...

LOUISVILLE, Ky. (WDRB) -- 911 operators in Louisville are helping ensure language barriers don't keep callers from getting the help they need. According to Sara Sparks, a 911 call taker with the ...

It’s an ever-increasing scenario in the quiet room that can be the Metro Communications dispatch center. Dispatchers available 24/7, 365-days a year serving Sioux Falls and Minnehaha County take ...

DALLAS, Oct. 28 /PRNewswire/ -- Parkland Health & Hospital System is responding to the growing needs of limited English speaking patients by expanding its language access program to include ...

OTTAWA, ON, March 30, 2026 /CNW/ – The Royal Canadian Mounted Police (RCMP) has launched a Virtual Remote Interpreting (VRI) pilot to improve communication between police officers and Deaf ...