The Open University (OU) has launched a postgraduate certificate in IT service management to help address the IT skills gap. The OU has joined forces with training firm Global Knowledge to launch the ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

Media contacts: Rick Lemieux, itSM Solutions, Rick.Lemieux@itSMSolutions.com and Christine Gillette, UMass Lowell, 978-934-2209 or Christine_Gillette@uml.edu LOWELL, Mass. – UMass Lowell and itSM ...

Long regarded as the set of practices and solutions for ensuring that technology is best meeting the needs of users, the IT Service Management function now serves as the vehicle that will deliver ...

IT service management (ITSM) has transitioned from a back-office function to a central component of success in today’s digitally driven business environment. Traditionally, ITSM is relied on to ensure ...

SPRINGFIELD, Ill., Aug. 30, 2017 /PRNewswire/ -- LRS ® Education Services has recently signed an agreement with itSM Solutions to deliver the NIST Cybersecurity Framework courses. LRS Education ...