Specialized chatbots might make a difference for people with limited health-care access. Without more testing, we don't know ...

ROCHESTER, N.Y. – Artificial intelligence is making its way into almost all areas of our lives. So, what are the signs that AI is impacting social-emotional well-being? A Nazareth University professor ...

AI isn't best suited for workplace questions about difficult conversations or social activities, so turn to a close colleague ...

Scott White still marvels at how quickly artificial intelligence has transformed from a novelty into a true work partner. Just over a year ago, the product lead for Claude AI at Anthropic watched as ...

AI chatbots trained to be agreeable are reflecting anti-work sentiments back at users who express frustration about their jobs, according to Fortune. The pattern raises questions about whether these ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

The OpenAI logo is displayed on a mobile phone in front of a computer screen with output from ChatGPT, March 21, 2023, in Boston. Pennsylvania Gov. Josh Shapiro is directing state agencies to develop ...