Typically, you shouldn't need to format your hard drive to get rid of viruses. As long as your anti-virus program is up-to-date, it should detect and remove any malware on your system. If, however, ...

I recently recommended that a customer use an external hard drive as a backup device when they remarked, “You know, I don’t think I really know what a hard drive is. What is a computer ‘drive,’ anyway ...

Computer folks often throw around words, terms and acronyms assuming everyone else knows what they mean. I recently learned that’s a bad assumption, though, as a customer discussing backing up files ...