An engineering team spends six weeks building a chatbot with an AI app builder. The demo impresses the C-suite. The bot answers product questions, suggests items, and handles returns in a sandbox.

As AI adoption accelerates across industries, US customer experience (CX) leaders are increasingly focusing on chatbot technology — and exploring how chatbots improve customer experience in measurable ...

VODNJAN, Croatia--(BUSINESS WIRE)--Global communications platform and Oracle PartnerNetwork member Infobip and global technology business Oracle are collaborating to build an integration between ...

Powered by OpenAI’s latest Large Language Model, Sendbird’s AI chatbot enables 4.6 million Shopify merchants to use web chat to increase loyalty and transactions Merchants can easily customize and ...

New York, New York - March 17, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has released an announcement outlining the ...

Bloomberg’s announcement this week that it will allow financial firms to deploy third-party chatbots in chat rooms on Instant Bloomberg with a new service called IB Connect: Cross-Firm Chatbots ...

If you’ve ever wished you could use OpenAI’s or Anthropic’s large language models without those companies tracking you—well, ...

There's a good chance you have at least one AI chatbot app on your iPhone, be it ChatGPT, Gemini, Claude, or Perplexity. Soon ...

OpenAI and Apple have moved to dismiss a lawsuit by Elon Musk’s xAI, alleging that ChatGPT’s integration into a “handful” of iPhone features violated antitrust laws by giving OpenAI a monopoly on ...

We're less than three months away from our first look at Apple's smarter, redesigned version of Siri. iOS 27, iPadOS 27, and ...

Perplexity’s responses can source multiple Yelp reviews for that cafe you were considering, along with location data and other information. Perplexity’s responses can source multiple Yelp reviews for ...